Sometimes the biggest challenges in a senior role come from above you.

In Say This, Not That, I cover four common situations that can leave even the most experienced leaders unsure how to respond:

• A leader goes directly to your team
• Your boss’s anxiety starts driving decisions
• Two leaders give you conflicting direction
• The senior team thinks it’s aligned, but everyone else is hearing something different

For each one, you’ll get practical language to address the issue without simply taking more of it on yourself.