From a frequent contributor to Harvard Business Review and Fast Company

When the problem is above you, working harder won’t fix it

Say This, Not That is a free guide with the exact words to use in four situations where the pressure comes from above.

  1. A leader goes directly to your team
  2. Your boss’s anxiety starts driving decisions
  3. Two leaders give you conflicting direction
  4. The senior team thinks it's aligned, but it's not

Each one helps you raise the issue without absorbing more of it yourself.